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Water Department

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Berne Waterworks

305 S Jefferson St.
Berne, IN 46711

(260) 589-2811

CITY OF BERNE

WATER DEPARTMENT

The City of Berne Water Department services over 4,000 citizens in the City of Berne and has the responsibility of insuring the safety of our water supply. With the newly erected water tower at the end of Berne Street, we now have 500,000 gallons of above ground storage capacity.

Not only is having adequate above ground water storage important for our drinking water supply, it is essential in providing water to our Volunteer Fire Department for the protection of our citizens and neighbors.

Berne Waterworks

305 S Jefferson St.
Berne, IN 46711

(260) 589-2811

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WATER UTILITY

FREQUENTLY ASKED QUESTIONS

  • What should I do if I think my water bill shows a large increase?
    Call the utilities office at 589-8526. There are times when your meter might have been misread. We can re-read your meter for you, please call as soon as possible. There are occasions when the billing cycle extends a few days beyond the normal time frame due to poor weather or the calendar. Look at your bill to determine the number of days between meter readings .Do you have a water leak? Even a small leak can make a big difference in your water bill. Don’t forget, when you have a water leak, it also reflects on your sewage bill. Check your faucets and toilet for even the slightest leak and call your local plumber if you suspect a problem.
     

  • Where does my drinking water come from?
    The City of Berne maintains 2 wells for Berne’s water supply. There is also an agreement with the City of Decatur for an additional source for water should an unforeseen event take place.
     

  • How do I know my water supply is safe?
    The Water Department has certified operators who test and submit monthly and quarterly samples of our drinking water to IDEM and the EPA as mandated.
     

  • Who should I call if I suspect there is a water leak in the city infrastructure?
    ‍Call Berne City Hall if you see water that you think might be from a leak in our water lines, 589-8526. If the city offices are closed call the Berne Police Department, 589-2169 or the Adams County Sheriff’s Department (260) 724-7141 and ask that they send a Berne Police Officer to check on the situation. The officer will then contact the appropriate City Department if warranted.

LEAD SERVICE LINE REPLACEMENT AGREEMENT


The Customer elects for the City to replace the Customer’s lead water service line: 

The undersigned customer(s), whose name(s) appear in the signature block at the bottom of this page (the “Customer”) grants to the City of Berne (the “City”) and to its approved contractors and/or subcontractors an Agreement to enter upon the Customer’s property at the address shown below (“Property”) for the purpose of connecting the Customer’s residence to the City’s water service line adjacent to the Property, at no cost to the Customer. 

The Customer represents that the Customer is/are the sole owner(s) of the Property at the address shown above and has/ have sole authority to enter into this Agreement with the City. 


The term of this Agreement shall be twelve (12) months following the date set forth below.

The City or its approved contractors and/or subcontractors will replace the City service line from the City’s water main to a City meter or valve installation (“Installation”) at or near the Customer’s Property line at no cost to the Customer. The City, in the City’s sole discretion, will determine the location of the Installation. The City’s service line and the Installation will be owned and maintained by the City.

The City or its approved contractors and/or subcontractors will install a Customer connecting line from the Installation to the inside of the Customer’s residence (“Connecting Line”). The Customer’s Connecting Line is currently and will continue to be owned and maintained by the Customer.


CUSTOMER AGREES TO ALLOW THE CITY OR ITS APPROVED CONTRACTORS AND/OR SUBCONTRACTORS TO TAKE PHOTOS OR VIDEOS AT THE PROPERTY AS NECESSARY FOR RECORD KEEPING PURPOSES. THE CITY AGREES THAT THE PHOTOS WILL NOT BE SHARED PUBLICLY.


CUSTOMER ACKNOWLEDGES THAT IF ANY UPGRADES TO THE CUSTOMER’S INTERNAL PLUMBING (Connecting Line and/or plumbing from the City’s meter or the Installation to the Customer’s plumbing beyond the point of the City’s meter or Installation) ARE REQUIRED, IT WILL BE AT THE SOLE COST OF THE CUSTOMER. THIS INCLUDES, BUT IS NOT LIMITED TO, ANY REQUIREMENT BY A GOVERNMENTAL ENTITY FOR THE CUSTOMER TO MEET APPLICABLE PLUMBING CODE(S).


CUSTOMER ACKNOWLEDGES THAT IF ANY EXISTING BURIED CONNECTING LINES THAT ARE NOT MARKED OR OTHERWISE MADE OBVIOUS TO THE CITY OR ITS APPROVED CONTRACTORS AND/OR SUBCONTRACTORS ARE DAMAGED DURING CONSTRUCTION, IT WILL BE AT THE SOLE COST OF THE CUSTOMER TO REPAIR THE DAMAGED INSTALLATIONS.


Upon completion of the work necessary to affect the new connection, the City will restore the Customer’s  Property as nearly as practicable to its former condition. The City warrants the workmanship of its installation of the Customer Connecting Line for a period of 12 months following the date set forth below, with the City’s liability limited to the cost of repairing or replacing the Customer Connecting Line. 


If flow and/or pressure issues are experienced as a result of the installation of the Connecting Line, Customer has 20 days from the work completed date to file a claim.


THE CUSTOMER ACKNOWLEDGES THAT THE CUSTOMER HAS RECEIVED THE “IMPORTANT NOTICE ABOUT YOUR WATER SERVICE AND LEAD” INFORMATION SHEETS PROVIDED BY THE CITY.


IN CONSIDERATION FOR PERFORMING THE WORK TO INSTALL THE CONNECTING LINE AT THE CITY’S COST AND THE CITY’S AGREEMENT TO PROVIDE A 12-MONTH LIMITED WARRANTY THAT THE CITY’S WORK WILL BE FREE FROM DEFECTS IN WORKMANSHIP, THE CUSTOMER AGREES TO INDEMNIFY, RELEASE AND HOLD HARMLESS THE CITY AND ITS AFFILIATES AND AGENTS FROM AND AGAINST ALL CLAIMS, LIABILITY AND COSTS (“CLAIMS”) RESULTING FROM ACTS AND OMISSIONS OF THE CITY AND/OR ITS APPROVED SUBCONTRACTORS IN INSTALLING THE CUSTOMER CONNECTING LINE. Customer:

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Is this address a rental property?
Does your home have a basement and/or crawl space?
Do you have any buried installations that may be affected by digging? (Electric dog fences, sprinkler systems, etc.)
Does your home have any hidden hazards that the City should be cautious of during construction?
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